Privacy Policy

Welcome to GEN Global (“GEN Global”). This Privacy Policy (“Privacy Policy”) is designed to inform you about the types of information we collect from you and how we use that information. We believe in transparency and value your privacy.

We may update or change this Privacy Policy at any time and reserve the right to do so. If we make changes, we will update the Effective Date at this page’s top. We continue to use our services after the Effective Date indicates your acceptance of the updated Privacy Policy.

What Information Do We Collect?

We may collect the following personal information from you:

• Information you voluntarily submit to us, such as your name, email address, phone number, and location.
• Payment information is used to complete transactions for our services.

We may also collect the following personally identifiable information:

• Your IP address and geolocation data.
• Your interaction with our website and services.
• Information is stored in cookies, pixel tags, or web beacons.
• Any additional analytics data you voluntarily provide.

How Do We Use This Information?

We use your personal and personally identifiable information to:

• Provide our services to you.
• Communicate with you regarding your inquiries and services.
• Troubleshoot and improve our services.
• Complete the transactions you initiate.
• Inform you about changes to our services.

How Do We Store This Information?

GEN Global stores and processes your personal and personally identifiable information on secure servers. By using our services, you consent to collecting and processing your information as described in this policy.

We utilize commercially standard security technologies, including encryption, to help protect against unauthorized disclosure of your information. However, you provide this information at your own risk.

Do We Share Your Information with Third Parties?

GEN Global will only share your personal or personally identifiable information with third parties in the following situations:

• With your consent.
• To provide the services you have requested.
• With our affiliates, partners, or service providers who assist us in operating our business.
• If we are required to comply with legal obligations, respond to government requests, or protect our rights.

How Can You Stop the Collection of Your Information?

You can limit our collection of your personal information by:

• Adjusting your web browser settings to block cookies and tracking technologies.
• Contacting us to request the deletion of your account and associated data.

Your Responsibilities When Using Our Services

You have the responsibility to:

• Inform GEN Global of any changes to your personal information.
• Protect the security of your username, password, and any personal information you provide.

How to Request Data Deletion

If you would like to have your data deleted, please email us at support@genglobal.com.